Virtual Survey or Home Walkthrough – How Bestcare Movers Assesses Your Move Before Arrival
Preparation is the backbone of every successful relocation, and one of the most effective preparation tools available to Bestcare Movers clients is the pre-move survey. Depending on your location, schedule, and preference, this survey takes the form of either a physical home walkthrough or a virtual survey conducted via video call. Both options deliver the same outcome: a detailed, accurate understanding of your move before a single item is packed.
The Physical Home Walkthrough
For clients located in Nairobi and its surrounding areas — Kiambu, Machakos, Kajiado, and Murang’a counties — a physical walkthrough is the most comprehensive option. A Bestcare Movers consultant visits your current property at a time convenient for you, moving through every room, storage area, outdoor space, and garage to inspect and document your belongings.
During the walkthrough, the consultant notes the volume and nature of your items, identifies any special items that require custom handling, checks access conditions such as stairwells and doorways, and assesses the loading area for truck positioning. The consultant also takes the opportunity to answer your questions in person and address any concerns you may have about the move.
The Virtual Survey
For clients located outside Nairobi, in counties across Kenya where a physical visit is not practical, Bestcare Movers offers a virtual survey. Using a video call on WhatsApp, Zoom, or any other platform you prefer, you walk the consultant through your property via your smartphone camera. The consultant guides you room by room, asking you to show specific items, open cupboards, and capture dimensions of doorways or staircases where relevant.
The virtual survey is surprisingly thorough. In the hands of an experienced Bestcare consultant, it captures the vast majority of information needed to plan your move accurately and prepare a reliable quote.
Why a Survey Matters
Without a survey — physical or virtual — a moving quote is little more than a guess. The survey replaces guesswork with data, and ensures that the crew, vehicle, and materials dispatched on moving day are precisely matched to your needs.
Book your free survey with Bestcare Movers today and take the most important step toward a well-planned relocation.