FAQs

Our Frequently Asked Questions about the Moving Services that we provide in Nairobi, Mombasa, Kisumu, Eldoret, Kiambu, Muranga, Machakos and the rest of Kenya. Learn More With Bestcare Movers!

How Do Movers Handle Breakable Items?

When moving houses or offices in Kenya, one of the major concerns for clients is the safe transportation of breakable items such as glassware, ceramics, mirrors, and electronics. Professional movers recognize the fragile nature of such belongings and employ specific strategies to ensure their safe handling, packing, and delivery. Initial Assessment Before the move begins, […]

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What Items Are Movers Not Allowed to Transport?

When planning a move, it’s important to understand that there are certain items professional movers in Kenya will not transport. This is due to legal regulations, safety concerns, or company policies. Knowing what these restricted items are helps you plan better and avoid last-minute surprises. Categories of Restricted Items 1. Hazardous Materials These include substances

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Are Electronics Safe with Kenyan Movers?

Electronics are among the most delicate and valuable items people own, making them a top concern during relocation. In Kenya, many professional movers offer safe handling and transportation of electronics, but the level of safety depends on the company’s experience, packaging methods, and insurance coverage. Common Electronic Items Moved Televisions (LED, OLED, plasma) Home theaters

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Do Movers Provide Insurance for Valuable Items?

When planning a move, one of the key concerns for homeowners and businesses alike is the protection of valuable items such as electronics, jewelry, antiques, and collectibles. In Kenya, moving companies offer varying levels of insurance, and it is important to understand what is covered and what steps to take to secure adequate protection for

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Do Moving Companies in Kenya Have Insurance?

When hiring a moving company in Kenya, one crucial factor to consider is whether the company has insurance coverage. Insurance can make the difference between a stressful, costly experience and a smooth, secure relocation. Many people assume all movers are insured, but that is not always the case. Understanding the types of insurance available and

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What Happens If Movers Damage My Property?

Moving can be a stressful process, and the possibility of damage to your belongings or property adds to that anxiety. In Kenya, it’s important to understand your rights and the standard practices involved if movers damage your possessions or property during a relocation. Immediate Steps After Discovering Damage If you notice any damage during or

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Are My Belongings Insured During the Move?

When planning a move, one of the most critical questions homeowners in Kenya ask is whether their belongings are insured during the relocation process. The answer is not always straightforward, as coverage varies depending on the moving company and the level of service chosen. However, understanding the typical insurance options and processes can help you

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