FAQs

Do movers provide packing materials in Kenya? Professional moving companies in Kenya do provide comprehensive packing materials as part of their service offerings, understanding that proper materials are essential for protecting belongings during relocation. At Bestcare Movers, we supply all necessary packing materials and can customize our material packages to meet specific client needs and […]

What identification do movers require? Professional moving companies in Kenya require proper identification from clients to ensure security, legal compliance, and protection of both parties during the relocation process. At Bestcare Movers, we maintain strict identification protocols while respecting client privacy and ensuring smooth service delivery. Primary Identification Requirements The most essential identification document required

Are there customs requirements for moving? Customs requirements for moving in Kenya depend on whether your relocation involves crossing international borders, the types of items being moved, and your residency status. At Bestcare Movers, we guide clients through customs procedures to ensure legal compliance and avoid delays or complications during international or cross-border relocations. Domestic

Do I need a moving contract in Kenya? A moving contract is essential for any professional relocation in Kenya, providing legal protection, clear service expectations, and recourse in case of disputes. At Bestcare Movers, we provide comprehensive contracts that protect both our clients’ interests and our business operations while ensuring transparent, professional service delivery. Legal

What should be included in a moving estimate? A comprehensive moving estimate provides detailed information about all costs and services associated with your relocation, enabling informed decision-making and budget planning. At Bestcare Movers, we provide thorough estimates that include all potential charges and clearly explain our pricing structure to ensure transparency and avoid unexpected costs.

Are there tax implications for moving? Moving in Kenya can have various tax implications depending on your circumstances, the reason for your move, and your employment situation. At Bestcare Movers, we advise clients to consult with tax professionals to understand potential tax consequences and benefits associated with their relocations. Employment-Related Moving Expenses When employers reimburse

Do I need inventory lists for my move? Inventory lists are essential for successful moves, providing protection, organization, and accountability throughout the relocation process. At Bestcare Movers, we create detailed inventory lists for all our clients to ensure proper tracking, insurance coverage, and successful delivery of all belongings. Legal and Insurance Protection Comprehensive inventory lists

What warranty do movers provide? Professional moving companies provide various types of warranties and guarantees to protect clients and ensure service quality. At Bestcare Movers, we offer comprehensive warranty coverage and service guarantees that demonstrate our commitment to professional excellence and client satisfaction. Basic Liability Coverage All professional moving companies are required to provide basic

How do I verify a moving company’s credentials? Verifying a moving company’s credentials is essential for protecting yourself from fraud, ensuring professional service, and avoiding costly mistakes during your relocation. At Bestcare Movers, we encourage clients to thoroughly research moving companies and provide transparent access to our credentials and qualifications. Business Registration and Licensing Start

Do I need permits for moving large items? Moving large items in Kenya may require special permits depending on the size, weight, and transportation method involved. At Bestcare Movers, we help our clients understand permit requirements and handle the necessary applications to ensure legal compliance during the relocation of oversized or heavy belongings. Understanding Permit